Our delivery charge for carpets, underlays and vinyls is £9.99 and for wood and laminate it is £45. A surcharge may be added for offshore islands and Scottish Highlands, please contact us for detailsemail).
Deliveries are made via our selected courier companies.
A signature will be required in order for the delivery to take place.
Deliveries are during normal working hours, Monday-Friday. Saturday deliveries are available at an extra cost. Please ask if you would like a price by emailing firstname.lastname@example.org.
If you are ordering one of our larger items, you may need to ensure that an able bodied person is available to assist the delivery driver.
Most products are delivered within four working days of cleared payment. If you need the goods by a specific date please contact us via email before ordering.
We do not reccommend booking a fitter until you have received the goods, many of which require at least 48 hours acclimatisation before fitting. For more information about fitting your new floor, please visit our advice center.
Upon delivery please ensure that you inspect the flooring for damage before signing for it as this will make any claim necessary with the courier far easier. If you find that the goods have been damaged in transit please refuse the delivery and we will arrange a replacement to be sent immediately.